Communicating Across the Organization as a Consultant

Technical skill gets you in the door. Communication keeps you there.

As an external consultant, you occupy a unique position. You’re trusted enough to see the problems, but you’re not part of the politics. That’s your superpower - if you know how to wield it.

The Consultant’s Communication Framework

Read the Room Before You Speak

Every organization has an unwritten communication culture. Some want data-heavy presentations. Others want a conversation. Figure this out in week one.

Manage Up, Across, and Down

You’ll work with executives, peers, and junior staff - often in the same week. Your tone, detail level, and medium should shift for each.

Deliver Hard Truths Early

The most valuable thing a consultant can do is say what employees can’t. But timing and framing matter enormously.

This is a preview. Full communications content is available in the premium section.